How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Heritage Toyota is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

3732 Testimonials
4.9 out of 5 stars
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I really enjoyed working with Derek. He was straight forward and clear. He was very helpful without being pushy, and let me figure out what car was right for me. Thank you Derek.
Deb
2019-02-13
I really enjoyed working with Derek. He was straight forward and clear. He was very helpful without being pushy, and let me figure out what car was right for me. Thank you Derek.
Deb
2019-02-13
This was my first time leasing a car and the experience was amazing. Derek helped my mom out previously when she got her lease and she spoke very highly of him. He was very insightful, personable, and professional through out the entire process. I would refer anyone to Derek and the entire Heritage Toyota Team when it comes to looking for their next vehicle. They make you feel like you’re family and that’s important when you are marking a big decision/purchase.
cjasanya
2019-02-12
My car is a 2011 Camry, so when the "Check Engine" light came on I feared the worst. Everyone I dealt with was so capable, and after explaining what was likely to be the problem I felt immediately at ease. Not only was the issue resolved but a complete overall check was done, complete with a data sheet that I could read and understand. It turned out I had a defective gas cap, and the part was not in stock. The service guy had a similar car and actually tried his gas cap on my vehicle! It's atta... More
houndman
2019-02-12
This was my first time leasing a car and the experience was amazing. Derek helped my mom out previously when she got her lease and she spoke very highly of him. He was very insightful, personable, and professional through out the entire process. I would refer anyone to Derek and the entire Heritage Toyota Team when it comes to looking for their next vehicle. They make you feel like you're family and that's important when you are marking a big decision/purchase.
cjasanya
2019-02-12
My car is a 2011 Camry, so when the "Check Engine" light came on I feared the worst. Everyone I dealt with was so capable, and after explaining what was likely to be the problem I felt immediately at ease. Not only was the issue resolved but a complete overall check was done, complete with a data sheet that I could read and understand. It turned out I had a defective gas cap, and the part was not in stock. The service guy had a similar car and actually tried his gas cap on my vehicle! It's attac... More
houndman
2019-02-12
It's been many years since my husband and I bought a car. Any trepidation I had was short-lived when working with Elizabeth. From her professional and personal approach, to her enthusiasm for her work, Elizabeth made this purchase a great experience for us. She listened, was attentive to what we shared as being important qualities and features for our next vehicle. She provided detailed and thorough information and was genuinely fun to work with. A professional and home town feel, all in on... More
Marton, Wendy
2019-02-10
It's been many years since my husband and I bought a car. Any trepidation I had was short-lived when working with Elizabeth. From her professional and personal approach, to her enthusiasm for her work, Elizabeth made this purchase a great experience for us. She listened, was attentive to what we shared as being important qualities and features for our next vehicle. She provided detailed and thorough information and was genuinely fun to work with. A professional and home town feel, all in on... More
Marton, Wendy
2019-02-10
My husband has been pushing me for a bit to upgrade my 2011 rav4. i stopped to look on Tuesday afternoon. just parked by the cars and started looking. a nice young man said hello and said he was happy to answer any questions i had. no pressure, no pushy questions Derek was easy to talk to and his knowledge on the product was amazing. he explained the different models and i chose the one i liked. he spent over an hour going over everything i asked about. he gave me the info on the car to bring ho... More
puppygirl
2019-02-09
We bought a Preowned 2016 Corolla from Elizabeth Backus today. Elizabeth was so professional and at the same time very down-to-earth with her complete approach to sales and the sales experience geared toward customer satisfaction and confidence. It was great to meet someone so young in her profession and yet so knowledgeable and articulate about the products she represents. Elizabeth does not talk in "fluff", she gets right to the basic information needed by the customer. My wife, Wendy, and I w... More
Jacques-Paul Marton
2019-02-09